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Poison Center Helpline 1-800-222-1222

When to Call IPC

A trusted resource, IPC is here to help 24 hours a day, 365 days a year. Find out when to call our helpline.

Call IPC For:

  • Accidental Pediatric Ingestions: Prescription and over-the-counter medications, cleaning products, cosmetics, automotive fluids, hydrocarbons, plants
  • Ambulance Triage: Home observation vs. STAT transport to ED (for first-responders)
  • Bites and Stings: Spiders, bees, wasps, centipedes, animals (bats, skunks, raccoons), poisonous or non-poisonous snakes
  • Dermal Exposures: Skin contamination with caustics or systemic poisons
  • Drug Identification: Tablet or capsule ID via imprint codes (for healthcare and law enforcement personnel only)
  • Eye Exposures: Chemical splashes to the eyes occurring at home or work
  • Foodborne Illnesses: Bacterial food poisoning, botulism, contaminants
  • Foregin Body Ingestions: Swallowed batteries, toys, glass, magnets
  • Hazardous Materials: Chemical spills and environmental releases
  • Inhalation Exposures: Irritant gases/systemic poisons, such as carbon monoxide
  • Mass Casualty Incidents: Nuclear, biological and chemical scenarios
  • Medication Errors: Wrong dose, wrong drug, wrong patient, wrong route (for healthcare providers), drug-drug or drug-food interactions (for the public)
  • Poison Prevention: Educational materials (iterature, stickers, magnets) and online training
  • Recalls: Information on product recalls by regulatory agencies
  • Substance Abuse: Illicit abuse of drugs or inhalants for mind alteration
  • Suicides: Intentional self-harm attempts using drug or non-drug agents